HIVELAB Corporation (hereinafter “Company”) uses and provides the user’s personal information based on the user’s consent, and complies with personal information protection regulations and guidelines of the Republic of Korea.
1. Collection of Personal Information
The company collects only a minimal amount of personal information required for service use.
- What are the required fields?
- Personal information required to provide the essential function of service
- What are the optional fields?
- Personal information required to provide the essential function of service.
The following personal information is collected via the web page, paper, phone, fax, e-mail, electronic method, etc.
[Recruiting]
- Require fields: name, phone number, email, a position you are applying for, career, salary requirement, and résumé
- Optional fields: portfolio, curriculum vitae
[Project Inquiry or Request]
- Required fields: name of the company, name, phone number, email, details of the request
- Optional fields: attachment
Also, the following information may be generated and collected during service use or business processing.
- Service usage record, visit log, cookies, IP address
The method to collect personal information is as follows.
- Personal information may be collected when users enter their information via the webpage
- Personal information may be collected via tools for the collection of created information
2. Use of Collected Personal Information
The company uses the user’s valuable personal information as the following. The company shall seek prior consent if the purpose changes.
[Recruiting]
- Job candidate’s identification and confirmation, processing employment screening, notification, communication, and references for regular recruiting.
[Project Inquiry or Request]
- Client identification, inquiry of request confirmation, and communication
3. Personal Information Processing and Period of storage
The user's personal information is to be destroyed immediately once the purpose of the collection and use of personal
information is fulfilled.
[Recruiting]
For job candidates, the stored personal information will be destroyed after being kept for one (1) year from the day of
job application, or five (5) years if there is additional consent from the candidate. However, if the job candidate
withdraws the consent and requests for destruction, the company destroys the stored personal information without delay.
[Project Inquiry or Request]
The company retains personal information of a client who makes an inquiry or requests a project for 3 years and destroys
the information after the retention period ends.
4. Provision of Personal Information
The company uses personal information within a scope mentioned in “2. Use of Collected Personal Information”. The Company shall provide no personal information to any third party without the user’s prior consent. However, exceptions are as follows.
- When there was users’ prior consent
- When it is demanded by applicable laws, or for investigation purposes
5. Destruction of Personal Information
The company destroys the user’s personal information immediately once the purpose of the collection and use of personal information is fulfilled. The procedure and method of destruction are as follows.
[Procedure of Destruction]
The user’s personal information is transferred to a separate DB (or a document box if it’s a paper record) and destroyed
after being stored for a certain period under internal policies or applicable laws (see section 3).
The company shall not use collected personal information for other purposes unless demanded by applicable laws.
[Method of Destruction]
Personal information printed on paper records, printed matters, and documents is to be destroyed through shredding or
incineration.
Personal information stored in electronic file formats is to be deleted using technical means which makes the
information unrecoverable.
6. Securing the Safety of Personal Information
The company is taking the following measures to ensure the safety of personal information.
- Administrative measures: Establishment and implementation of internal management plans, regular training of employees, etc
- Technical measures: Management of access authority such as personal information processing systems, installation of access control systems, encryption of unique identification information, and installation of security programs
- Physical measures: Access control of computer rooms, data storage rooms, etc
7. The users’ Rights and Obligations
Users may view and edit their personal information and have the rights to transmit the information, request modification
or destruction of the information, suspend the processing of the information, or withdraw consent to the processing of the personal information at any time.
Provided, under applicable law, that the company may deny a user’s request to suspend processing. In such case, the company shall provide the reason for the denial to the user.
Please write, call, or email and the Privacy Protection Officer will take measures without delay.
If any user requests for the revision of personal information, such information shall not be used or provided until the
revision is completed. If the wrong information is already provided to the third party, the company will notify them
immediately and request a revision.
Personal information that was destroyed due to the user’s request is processed as mentioned in “3” and is not allowed to be browsed or used for other purposes.
For a child under 14 years of age, their legal representatives may view or modify the child's personal information. They may also request to destroy the child's information or suspend processing.
Personal information that was destroyed due to the request of users or legal representatives is processed as mentioned in “3. Personal Information Processing and Period of Storage " and is not allowed to be browsed or used for other purposes.
Under applicable law, users have the right to deny automatic collection of personal information or to request an explanation for such collection.
8. Installation, Operation, and Rejection of Tool for the Collection of Personal Information
The company installs and operates cookies that save and retrieve user information to provide personal customized service. A cookie is a small piece of text file usually set by the web server, sent from a website, and stored in a User's computer hard disk while the user is browsing that website.
Cookies are used for the following purposes.
[Purpose of Use]
Cookies help the users browse the website easily and support convenient use by saving the user’s preferred environment settings.
[Rejection of Cookies]
Users can decide whether to install or reject cookies. Hence, users may install all cookies by setting an option on the web browser or may reject the installation of all cookies. However, when a user rejects the installation of a cookie, the user may have some difficulties in using certain services that require signing in.
[How to Reject Cookies]
Users can set options in browsers to install all cookies or choose whether to install or reject cookies whenever a cookie is sent or reject the installation of all cookies.
Examples of Settings are as follows.
- Internet Explorer : [Tool] at the top of the browser. > [Internet Options] > [Personal Data] Tab > [Settings] > Cookies
- Chrome : [Settings] at the top right side of the browser. > [Show advanced settings] > I[Privacy] section > [Content settings] > Cookies
However, when a user rejects the storage of a cookie, the user may have some difficulties in using certain services provided by the company.
9. Privacy Protection Officer and Responsible Department
For any inquiries, complaints, feedback, or other matters related to personal information protection that arise while you use the services, please contact the Privacy Protection Officer or the responsible department. The company will do its best to listen to you and promptly answer any questions you may have.
[Privacy Protection Officer and Responsible Department]
- Privacy Protection Officer: Kim Hyunwoo
- Contact: 82)31-698-3001
- Department: People Department
- Email: hivelab_hr@hivelab.co.kr
Contact the organizations shown below to file reports or seek consultation for other privacy infringements.
10. Installation and Operation of Visual Data Processing Devices
Under applicable law, the company installs and operates visual data processing devices for the following purposes.
- Safety of facilities and prevention of fire
- Crime prevention for user’s safety
[The Place of Installation, Scope of Photographing, and Number of Devices]
- Hallway/lounge/server room on the 8th floor of the headquarters office: 5 devices
- Hallway/lounge/server room on the 9th floor of the headquarters office: 4 devices
[Contact Point of the Chief Officer and Staffs with Access]
- Chief Officer: Kim Hyunwoo (People Department, 031-698-3001)
- Staff with Access: Song Nakhyeon (General Affairs, 031-698-3001)
- Staff with Access: Park Jinyoung (General Affairs, 031-698-3001)
[The Hours of Photographing, Period and Place of Storage, and Processing]
- Hours of photographing: 24 hours
- Storage period: 180 days from the day of photographing (if device storage is at full capacity, visual information is automatically deleted from the oldest one in order)
- Storage place: server room on each floor
- Processing: the company records requests for access or destruction of the personal visual information, provision of the information to a third party, and use of the information beyond the purposes it was collected. Once the storage period is expired, the information is permanently destroyed by using secure methods that make the information unrecoverable (shredding or incineration in case of printing).
[Access to a Personal Visual Information and its Location]
- How to access: please contact the chief officer in advance and then visit.
- The location: server room on each floor
[Process for a data subject’s Request of Visual Information or Others]
If data subjects submit a request to view, destroy, or confirm the existence of their personal visual information, they can do so by contacting the designated contact point. Provided, however, that this applies to personal visual information of the subject being recorded or the information that is clearly necessary for urgent protection of life, body, or property of the subject. The company shall take measures to process the request to view, destroy, or confirm visual information without delay.
[Process for Security of Visual Information]
To ensure the physical security of personal visual information, the company stores and manages the information in a restricted area that prohibits unauthorized entry. Only a minimum number of authorized personnel are granted to have access to the information. Further, to prevent forgery or tampering, the company records the creation date of information, the purpose of access, the accessing person, and the date of access whenever someone accesses information.
11. Comparative Table of the Privacy Policy (Enforcement Date: April 10, 2024)
Comparative Table of the Privacy Policy
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Previous policy
from July 13, 2020, to April 09, 2024
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Amended policy
from April 10, 2024
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1. Collection of Personal Information
The following personal information is collected via the web page, paper, phone, fax, etc.
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1. Collection of Personal Information
(revised)
The following personal information is collected via the web page, paper, phone, fax, email,
and other electronic method, etc.
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2. Use of Collected Personal Information
- Job candidate’s identification and confirmation, processing employment screening, notification, communication, and
references for regular recruiting
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2. Use of Collected Personal Information
(revised)
[Recruiting]
- Job candidate’s identification and confirmation, processing employment screening, notification, communication, and
references for regular recruiting
[Project Inquiry or Request]
- Client identification, inquiry of request confirmation, and communication
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3. Personal Information Processing and Period of storage
The stored personal information will be destroyed after being kept for one (1) year from the day of consent, or five (5)
years if there was an additional consent. However, if the job candidate withdraws the consent and request for
destruction, the company destroys the stored personal information without delay.
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3. Personal Information Processing and Period of storage
(revised)
[Recruiting]
For job candidates, the stored personal information will be destroyed after being kept for one (1) year from the day of
job application, or five (5) years if there is additional consent from the candidate. However, if the job candidate
withdraws the consent and requests for destruction, the company destroys the stored personal information without delay.
[Project Inquiry or Request]
The company retains personal information of a client who makes an inquiry or requests a project for 3 years and destroys the information after the retention period ends.
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7. The Users’ Rights and Obligations
Users may view and edit his/her personal information and may request for destruction or withdrawal of the information at
any time.
Please write, call or email and the Privacy Protection Officer will take measures without delay.
If any user requests for the revision of personal information, such information shall not be used or provided until the
revision is completed. If the wrong information is already provided to the third party, the company will notify them
immediately and request a revision.
Personal information that was destroyed due to the user’s request is processed as mentioned in “3", and is not allowed
to browse or use for other purposes.
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7. The Users’ Rights and Obligations
(revised)
Users may view and edit their personal information and have the rights to transmit the information, request modification or destruction of the information, suspend the processing of the information, or withdraw consent to the processing of
the personal information at any time. Provided, under applicable law, that the company may deny a user’s request to
suspend processing. In such case, the company shall provide the reason for the denial to the user.
Please write, call, or email and the Privacy Protection Officer will take measures without delay.
If any user requests for the revision of personal information, such information shall not be used or provided until the
revision is completed. If the wrong information is already provided to the third party, the company will notify them immediately and request a revision.
For a child under 14 years of age, their legal representatives may view or modify the child's personal information. They may also request to destroy the child's information or suspend processing.
Personal information that was destroyed due to the request of users or legal representatives is processed as mentioned in “3. Personal Information Processing and Period of Storage" and is not allowed to be browsed or used for other purposes.
Under applicable law, users have the right to deny automatic collection of personal information or to request an
explanation for such collection.
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9. Privacy Protection Officer and Responsible Department
[Privacy Protection Officer and Responsible Department]
- Chief Officer: Jimin Kim
- Contact : 82)31-698-3001
- Department: Management Support Department
- email : hivelab_hr@hivelab.co.kr
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9. Privacy Protection Officer and Responsible Department
(revised)
[Privacy Protection Officer and Responsible Department]
- Privacy Protection Officer: Kim Hyunwoo
- Contact: 031)698-3001
- Department: People Department
- Email: hivelab_hr@hivelab.co.kr
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10. Installation and Operation of Visual Data Processing Devices
(newly added in the amended policy)
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10. Installation and Operation of Visual Data Processing Devices
(newly added)
Under applicable law, the company installs and operates visual data processing devices for the following purposes.
- Safety of facilities and prevention of fire
- Crime prevention for user’s safety
[The Place of Installation, Scope of Photographing, and Number of Devices]
- Hallway/lounge/server room on the 8th floor of the headquarters office: 5 devices
- Hallway/lounge/server room on the 9th floor of the headquarters office: 4 devices
[Contact Point of the Chief Officer and Staffs with Access]
- Chief Officer: Kim Hyunwoo (People Department, 031-698-3001)
- Staff with Access: Song Nakhyeon (General Affairs, 031-698-3001)
- Staff with Access: Park Jinyoung (General Affairs, 031-698-3001)
[The Hours of Photographing, Period and Place of Storage, and Processing]
- Hours of photographing: 24 hours
- Storage period: 180 days from the day of photographing (if device storage is at full capacity, visual information is
automatically deleted from the oldest one in order)
- Storage place: server room on each floor
- Processing: the company records requests for access or destruction of the personal visual information, provision of
the information to a third party, and use of the information beyond the purposes it was collected. Once the storage
period is expired, the information is permanently destroyed by using secure methods that make the information
unrecoverable (shredding or incineration in case of printing).
[Access to Personal Visual Information and its Location]
- How to access: please contact the chief officer in advance and then visit.
- The location: server room on each floor
[Process for a data subject’s Request of Visual Information or Others]
If data subjects submit a request to view, destroy, or confirm the existence of their personal visual information, they can do so by contacting the designated contact point.
Provided, however, that this applies to personal visual
information of the subject being recorded or the information that is clearly necessary for urgent protection of life,
body, or property of the subject. The company shall take measures to process the request to view, destroy, or confirm
visual information without delay.
[Process for Security of Visual Information]
To ensure the physical security of personal visual information, the company stores and manages the information in a restricted area that prohibits unauthorized entry. Only a minimum number of authorized personnel are granted to have
access to the information.
Further, to prevent forgery or tampering, the company records the creation date of
information, the purpose of access, the accessing person, and the date of access whenever someone accesses information.
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[Go to the previous privacy policy]
HI-FLEX
HIVE CAFE
HIVE LOUNGE
HEALTH CARE
HI-LEARNING
HIVELAB ONBOARDING
HI-ZINE
HI-FC
HI-TOGETHER
