News : HIVELAB

HIVELAB gia hạn quan hệ đối tác sản xuất và vận hành IT cho các dự án trọng điểm của Quỹ Văn hóa NC (NC Cultural Foundation) 2026.03.18

HIVELAB – Doanh nghiệp chuyên về AI/AX vào ngày 17 cho biết đã gia hạn quan hệ đối tác sản xuất và vận hành IT cho các dự án trọng điểm của Quỹ Văn hóa NC (NC Cultural Foundation), đồng thời tiếp tục hợp tác trong các dự án số chủ lực như Projectory, My AAC và FAIR AI.

Việc gia hạn lần này được thúc đẩy trong bối cảnh vai trò của các nền tảng số ngày càng mở rộng trong toàn bộ hoạt động của Quỹ, nhằm tăng cường hệ thống vận hành ổn định và cơ chế cải tiến liên tục cho các dịch vụ. Trong thời gian qua, HIVELAB đã phối hợp với Quỹ Văn hóa NC thực hiện sản xuất và vận hành các dịch vụ dựa trên định hướng chiến lược của từng dự án. Thông qua lần gia hạn này, hai bên sẽ tiếp tục duy trì hệ thống hỗ trợ số một cách bài bản và nhất quán hơn.

Các dự án chính mà HIVELAB tham gia bao gồm Projectory – chương trình hỗ trợ sự phát triển sáng tạo của thế hệ tương lai; My AAC – nền tảng hỗ trợ giao tiếp dựa trên công nghệ giao tiếp thay thế và bổ trợ (AAC); và FAIR AI – sáng kiến mở rộng khả năng ứng dụng công nghệ vì lợi ích cộng đồng. Mặc dù mỗi dự án có mục tiêu và đối tượng khác nhau, nhưng đều có điểm chung là chú trọng thiết kế dịch vụ lấy người dùng làm trung tâm và đảm bảo môi trường vận hành ổn định.

Thông qua quan hệ đối tác lần này, HIVELAB sẽ tiếp tục đảm nhiệm các hoạt động sản xuất và vận hành số phù hợp với đặc thù và mục tiêu của từng dự án. Không chỉ thiết kế dựa trên cấu trúc dịch vụ và trải nghiệm người dùng, công ty còn linh hoạt đáp ứng các yêu cầu phát sinh trong quá trình vận hành, qua đó hỗ trợ các dự án của Quỹ được triển khai ổn định hơn.

Đáng chú ý, việc gia hạn lần này không dừng lại ở xây dựng một lần mà hướng tới duy trì liên tục hệ thống bảo trì và cải tiến, phản ánh dòng chảy vận hành nội dung và chức năng của từng dự án. Nhờ đó, ở phía người dùng có thể nâng cao tính tiện lợi, trong khi ở góc độ vận hành có thể đồng thời đảm bảo hiệu quả quản lý dịch vụ và tính ổn định trong xử lý.

HIVELAB là một agency truyền thông số tập trung vào giải pháp và nền tảng AI·AX, triển khai đa dạng dự án dựa trên năng lực tích hợp như thiết kế UX, thiết kế UX/UI, xây dựng dịch vụ web và mobile, branding, marketing. Trong thời gian tới, công ty sẽ tiếp tục nâng cao chất lượng các dịch vụ số mang giá trị cộng đồng thông qua hợp tác với Quỹ Văn hóa NC, đồng thời duy trì vai trò đối tác tích hợp kết nối thương hiệu và người dùng.

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Hivelab
- Seoul
  sales@hivelab.co.kr
- Hanoi
  sales.vn@hivelab.com
- Tokyo
  sales.jp@hivelab.com
Keystone
- Seoul
  keystone@keystonemc.com
- Bangkok
  th_admin@keystonemc.com
- Jakarta
  keystoneinni@keystonemc.com
- Singapore
  sg@keystonemc.com
- Kuala Lumpur
  karen.cheong@keystonemc.com
Hivelab Studio
- Seoul
  hls001@hivelabstudio.co.kr

Previous policy from July 13, 2020, to April 09, 2024	Amended policy from April 10, 2024
1. Collection of Personal Information The following personal information is collected via the web page, paper, phone, fax, etc.	1. Collection of Personal Information (revised) The following personal information is collected via the web page, paper, phone, fax, email, and other electronic method, etc.
2. Use of Collected Personal Information Job candidate’s identification and confirmation, processing employment screening, notification, communication, and references for regular recruiting	2. Use of Collected Personal Information (revised) [Recruiting] Job candidate’s identification and confirmation, processing employment screening, notification, communication, and references for regular recruiting [Project Inquiry or Request] Client identification, inquiry of request confirmation, and communication
3. Personal Information Processing and Period of storage The stored personal information will be destroyed after being kept for one (1) year from the day of consent, or five (5) years if there was an additional consent. However, if the job candidate withdraws the consent and request for destruction, the company destroys the stored personal information without delay.	3. Personal Information Processing and Period of storage (revised) [Recruiting] For job candidates, the stored personal information will be destroyed after being kept for one (1) year from the day of job application, or five (5) years if there is additional consent from the candidate. However, if the job candidate withdraws the consent and requests for destruction, the company destroys the stored personal information without delay. [Project Inquiry or Request] The company retains personal information of a client who makes an inquiry or requests a project for 3 years and destroys the information after the retention period ends.
7. The Users’ Rights and Obligations Users may view and edit his/her personal information and may request for destruction or withdrawal of the information at any time. Please write, call or email and the Privacy Protection Officer will take measures without delay. If any user requests for the revision of personal information, such information shall not be used or provided until the revision is completed. If the wrong information is already provided to the third party, the company will notify them immediately and request a revision. Personal information that was destroyed due to the user’s request is processed as mentioned in “3", and is not allowed to browse or use for other purposes.	7. The Users’ Rights and Obligations (revised) Users may view and edit their personal information and have the rights to transmit the information, request modification or destruction of the information, suspend the processing of the information, or withdraw consent to the processing of the personal information at any time. Provided, under applicable law, that the company may deny a user’s request to suspend processing. In such case, the company shall provide the reason for the denial to the user. Please write, call, or email and the Privacy Protection Officer will take measures without delay. If any user requests for the revision of personal information, such information shall not be used or provided until the revision is completed. If the wrong information is already provided to the third party, the company will notify them immediately and request a revision. For a child under 14 years of age, their legal representatives may view or modify the child's personal information. They may also request to destroy the child's information or suspend processing. Personal information that was destroyed due to the request of users or legal representatives is processed as mentioned in “3. Personal Information Processing and Period of Storage" and is not allowed to be browsed or used for other purposes. Under applicable law, users have the right to deny automatic collection of personal information or to request an explanation for such collection.
9. Privacy Protection Officer and Responsible Department [Privacy Protection Officer and Responsible Department] Chief Officer: Jimin Kim Contact : 82)31-698-3001 Department: Management Support Department email : hivelab_hr@hivelab.co.kr	9. Privacy Protection Officer and Responsible Department (revised) [Privacy Protection Officer and Responsible Department] Privacy Protection Officer: Kim Hyunwoo Contact: 031)698-3001 Department: People Department Email: hivelab_hr@hivelab.co.kr
10. Installation and Operation of Visual Data Processing Devices (newly added in the amended policy)	10. Installation and Operation of Visual Data Processing Devices (newly added) Under applicable law, the company installs and operates visual data processing devices for the following purposes. Safety of facilities and prevention of fire Crime prevention for user’s safety [The Place of Installation, Scope of Photographing, and Number of Devices] Hallway/lounge/server room on the 8th floor of the headquarters office: 5 devices Hallway/lounge/server room on the 9th floor of the headquarters office: 4 devices [Contact Point of the Chief Officer and Staffs with Access] Chief Officer: Kim Hyunwoo (People Department, 031-698-3001) Staff with Access: Song Nakhyeon (General Affairs, 031-698-3001) Staff with Access: Park Jinyoung (General Affairs, 031-698-3001) [The Hours of Photographing, Period and Place of Storage, and Processing] Hours of photographing: 24 hours Storage period: 180 days from the day of photographing (if device storage is at full capacity, visual information is automatically deleted from the oldest one in order) Storage place: server room on each floor Processing: the company records requests for access or destruction of the personal visual information, provision of the information to a third party, and use of the information beyond the purposes it was collected. Once the storage period is expired, the information is permanently destroyed by using secure methods that make the information unrecoverable (shredding or incineration in case of printing). [Access to Personal Visual Information and its Location] How to access: please contact the chief officer in advance and then visit. The location: server room on each floor [Process for a data subject’s Request of Visual Information or Others] If data subjects submit a request to view, destroy, or confirm the existence of their personal visual information, they can do so by contacting the designated contact point. Provided, however, that this applies to personal visual information of the subject being recorded or the information that is clearly necessary for urgent protection of life, body, or property of the subject. The company shall take measures to process the request to view, destroy, or confirm visual information without delay. [Process for Security of Visual Information] To ensure the physical security of personal visual information, the company stores and manages the information in a restricted area that prohibits unauthorized entry. Only a minimum number of authorized personnel are granted to have access to the information. Further, to prevent forgery or tampering, the company records the creation date of information, the purpose of access, the accessing person, and the date of access whenever someone accesses information.

HIVELAB

Privacy Policy

1. Collection of Personal Information

2. Use of Collected Personal Information

3. Personal Information Processing and Period of storage

4. Provision of Personal Information

5. Destruction of Personal Information

6. Securing the Safety of Personal Information

7. The users’ Rights and Obligations

8. Installation, Operation, and Rejection of Tool for the Collection of Personal Information

9. Privacy Protection Officer and Responsible Department

10. Installation and Operation of Visual Data Processing Devices

11. Comparative Table of the Privacy Policy (Enforcement Date: April 10, 2024)